《酒店服务业英语口语》内容简介：我们生活的时代，是信息化的时代，信息流是这个时代最有价值的东西，它几乎覆盖了世界的每一个角落。在这样一个时代，语言显得更加重要，尤其是在当今这个经济高速发展的时期，中国与世界各国之间的联系越来越密切，英语作为最重要的语言交流工具，也越来越受到人们的重视。
然而，你是否经历过这样的场景：见到外国人就想急切地与对方交流以提高口语水平，于是这些标准经典的对白脱口而出：“Hi，Nice to meet。you.How are you？”“I’m fine.Thank you，and you？”接下来挖空心思想和老外聊一聊其他的问题，可就是找不到恰当的英文来表达，心急如焚，只能让这绝好锻炼口语的机会在焦虑急躁中溜走。
出现以上现象的主要原因是我们平时只会读课本，而想要“脱口而出”并不是那么容易。有些人花费了很多时间，盲目地背了大量的单词，但大部分单词平时用不上，还有许多单词用不对场合，听起来“不地道”，因此我们优选是根据场景在记句型的同时记下实用的单词。为了帮助广大英语爱好者找到更好更适合自己的学习方式，提高英语口语水平，我们编写了这套“英语口语高频话题系列”丛书。
目录
Chapter One
Front Office
Ⅰ Room Reservation
Ⅱ Receiving Guests
Ⅲ Checking in
Ⅳ Requiring Information
Ⅴ Changing Foreign Currencv
Ⅵ Settling Accounts
Chapter Two
Housekeeping Department
Ⅰ Taking a Guest to the Room
Ⅱ Introducing the Room Service
Ⅲ Housekeeping Management
Ⅳ Call Transfers
Ⅴ Laundry Service
Ⅵ Maintenance Service
Chapter Three
Food and Beverage Department
Ⅰ Being Seated
Ⅱ Taking Orders
Ⅲ Serving the Order
Ⅳ Chinese Food
Ⅴ Western Food
Ⅵ The Bar
Chapter Four
Fitness Center
ⅠExercising with Equipment
ⅡDancing
Ⅲ Seeing Movies
Ⅳ The Night Club
Ⅴ Beauty and Hair Salon
Ⅵ Health Care
Chapter Five
Shopping Center
Ⅰ Food and Beverage
Ⅱ Clothes
Ⅱ Jewelry and Art Work
Ⅳ Chinese Painting and Calligraphy
Ⅴ Silk Fabric
Ⅵ Medicine and Health Products
Chapter Six
Other Services in a Hotel
I Booking Train Tickets and Plane Tickets
Ⅱ Posting Packages and Expenses
Ⅲ Secretarial,Interpreting and Convention Service
Ⅳ Special Services
Ⅴ Taxi Arrangement
Ⅵ Complaint Service
摘要
A：Good evening，sir．Welcome to the Peace Hotel．
B：Thank you．
A：How many pieces of luggage do you have?
B：Just these four．
A：Two suitcases and two bags．Is that right?
B：Yes．That’s a11．
A：Itll show you to the front desk．This way，please．
I will put your bags by the post over there．
B：I see，thanks．
A：A bellman will show you to your room when you have finished checking in．
B：OK．Fine．
A：Please enjoy your stay．
A：晚上好，先生。欢迎到和平饭店。
B：谢谢。
A：您有多少件行李?
B：只有这4件。
A：两个旅行箱和两个袋子，对吗?
B：是的，就这些。
A：我带您到前台，请跟我来。我把您的袋子放在那儿的柱子旁边。
B：好的，谢谢。
A：您办完住宿登记时，服务员会带您到房间去。
B：好的。
A：希望您过得愉快。
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