The Layout of a Business Letter Structures of a Business Letter Example Styles of a Business Letter Principles of Writing a Business Letter Knowledge Interlinkage Project One Establishing Business Relations Task 1 Self-introduction by the Buyer Task 2 Self-introduction by the Seller Task 3 Re-establish Business Relations with a Former Customer Task 4 Self-introduction by Manufacturer Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself ProJect Two Enquiries, Offers and Counter-offers Task I A General Enquiry Task 2 A Specific Enquiry Task 3 A Non=firm Offer Task 4 A Firm Offer Task 5 A Counter Offer on Prices Task 6 A Counter Offer on Other Terms Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Three Order and Contract Task 1 Placing an Order Task 2 Covering Letter With Purchase Order Task 3 Acceptance of an Order Task 4 Declining an Order Task 5 A Repeat Order Task 6 Sending Sales Confirmation Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Four Payment Task 1 Urging Establishment of L/C Task 2 Advising Establishment of L/C Task 3 Asking for Amendment to L/C Task 4 Asking for the Extension of L/C Task 5 Asking for Easier Payment Task 6 Asking for Payment by T/T Task 7 Accepting D/P Payment Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Five Packing Task 1 Proposing Packing Requirements Task 2 Reminding of the Packing Requirements Task 3 Instruction for Shipping Marks Task 4 Complaining about the Packing Conditions Task 5 Inability to Meet the Packing Requirements Notes Useful Sentences Knowledge Interlinkage Practice Do-it-yourself Project Six Shipment Project Seven Insurance Project Eight Complaints, Claims and Settlements Project Nine Agent Appendix
