Part One Preparatory Work Unit 1 Establishing Relationship Unit 2 On Agenda Unit 3 Making Reservation Unit 4 Booking Tickets Part 2 Business Activities WELCOMING Unit 5 Through the Customs Unit 6 On the Way to the Hotel Unit 7 Check-in and Check-out Unit 8 Reception Banquet BUSINESS CONVERSATION Unit 9 Inquiry and Reply Unit 10 Offers and Counter Offers Unit 11A Visit to A Plant Unit 12 Negotiation on Price Unit 13 Ordering Unit 14 Payment Unit 15 Insurance Unit 16 Packing Unit 17 Shipment Unit 18 Claim Unit 19 Sales Promotion Unit 20 Agency Part Three Commercial Service Unit 21 At the Bank Unit 22 In the Post Office Unit 23 Going Shopping Unit 24 In a Restaurant Unit 25 At an Exhibition Unit 26 Making Preparations Unit 27 In the Scenery Spot Unit 28 After Sightseeing Appendix Appendix 1 Expressions in English and Chinese General Commercial Appendix 2 English for Typical Chinese Cuisine Reference
