Part 1Basics of Business Writing Chapter 1Manuscript Format I.Lay Out (Arrangement) II.Word Division III.Capitalization Chapter 2Punctuation I.The Comma (,) II.The Semicolon (;) III.The Colon (:) IV.The Apostrophe (') V.The Quotation Marks () VI.The Period (.) VII.The Question Mark (?) VIII. The Exclamation Point (!) IX.The Dash (--) X.The Parentheses (()) XI.Square Brackets or Brackets ( [] ) XII. The Ellipsis Mark (...) xIII. The Slash (/) XIV. Hyphen (-) Chapter 3Words I.SpecialUsage of Nouns II.Special Uses of Verbs III.Special Uses of Adjectives and Adverbs IV.Special Uses of Some Pronouns V.Special Usage of Numerals VI.Special Uses of Prepositions Chapter 4Sentences I.Sentence Structure II.Sentence Purpose III.Phrases in Sentences IV.Joining of Sentences V.Effective Sentences VI.Work for Variety in Sentences Chapter 5Business English Writing Style I.Eliminate Redundancies and Unnecessary-Repeated Words II.Cut Empty or Inflated Phrases IU.Reduce Clauses to Phrases, Phrases to Single Words IV.Prefer Short Sentences to Complex Sentences V.Avoid Using Outdated Commercialese in Business Letters Chapter 6Language Skills and Writing Techniques I.Comparison and Contrast II.Cause and Effect III.Condition IV. Exemplification V.Time, Process and Space VI.Definition VII.Classification and Division VIII.Summarizing or Conclusion IX. Precise Descriptions X.Composition XI. Impersonal Reporting XII. Fact and Opinion XIII.Proposition and Evidence XIV. Inductive Approach XV. Deductive Approach Part 2Practical Business Writing Chapter 7Writing Effective Business Letters I.Cultivate the "YOU" Attitude II.Organize Before You Write III.Consider Tone and Level of Usage IV.Follow the Standard Format Faithfully V.Types of Business Letters VI.A Word About Envelopes Chapter 8Employment Writing I.Tips for Creating an R6sum6 or CV-Curriculum Vitae II.Tips for Better R6sum6s III.Standard R6sum6 Format IV. A Short-Version R6sum6 V.Writing Appealing Job Application Letters VI.Other Correspondence Related to Employment Chapter 9Correspondence for Entry to a College Abroad I.Application Letters II.Letters Conceming Reference/Recommendation IU. Autobiography by Applicants IV.Statement of Financial Support V.Bank Statement VI.Warrant of Attorney VII. Application for Graduate Scholarships, Assistantships, Fellowships' Chapter 10Writing Lucid Memorandums I.Routine Requests for Information and Favorable Responses II.Routine Requests for Assistance and Favorable Responses III.Giving Orders Straight to the Point IV. Refused Requests for Information or Assistance V.Refused Requests for Changes in Policies or Procedures VI.Refused Claims Against the Company VII. Persuasive Memorandum Chapter 11Summary (Precis) Writing I.Uses of Summary Writing II.Writing Procedures and Approaches Chapter 12Goodwill and Social Letters I.Congratulatory Letters II.Letters of Appreciation III.Letters of Sympathy IV. Letters of Condolence V.Letters of Invitation VI. Replies to Letters of Invitation VII.Invitation Cards VIII. Letters of Seasonal Greetings Chapter 13Office Routine Letters I.Letters of Arranging Appointments II.Replies to Letters Proposing Appointments III.Letters of Introduction IV. Letters Proposing Visits and Replies to Such Letters V.Letters of Invitation VI. Letters Related to the Details of Visits VII.Itinerary/Program VIII. Letters of Notification Chapter 14Sales Letters I.Sales Letters Should Be of Language Characteristics II.The Writer Should Be Clear on the Purpose and Get All Necessary Preparations III.Sales Letters Should Be Composed of Main Content IV.Sample Letters V.Selling Yourself with Direct-Mail Letters Chapter 15Business Report Writing I.Business Trip Reports II.Progress Reports III.Proposal Reports IV. Periodical Reports Chapter 16Understanding and Interpreting Graphic Information I.Types of Charts II.Commonly Used Expressions for Describing Charts III.Several Important Points for Showing Charts Key to the Exercises Bibliography
