Unit 1 First Face-to-Face communication
Unit 2 Further Communication
Unit 3 Business Phone Calls
Unit 4 Informative Business Presentations
Unit 5 Persuasive Business Presentations
Unit 6 Briefing Meetings
Unit 7 Problem-Solving and Planning Meetings
Unit 8 Business Negotiations—Part One
Unit 9 Business Negotiations—Part Two
Unit 10 International Trade Negotiations
Unit 11 Event Management
Unit 12 Marketing Communication
Unit 13 Cross-Cultural Communication
Unit 14 Career Guidance
Unit 15 Job Interviews—Answering Difficult Questions
Unit 16 Job Interviews-Answering Tricky Questions
Appendix 1 Functional Expressions
Appendix 2 Slang in Daily Expressions
