Part One Introduction and Background to Intercultural
Communication 1
1 Overview to Intercultural Communication 2
2 Exploring Fundamental Axioms of Intercultural
Communication 19
Part Two Perceiving the Nature of Cultural and Social
Diversity 33
3 Elements of Cultural Systems 34
4 Cultural Diversity Within Culture: Microcultures and
Intercultural Communication 60
5 Underlying Dimensions of Culture 86
Part Three Understanding Intercultural Language and Nonverbal
Communication 117
6 Linguistic Diversity and Intercultural Communication 118
7 Intercultural Communication and Nonverbal Messages 133
Part Four Cultural Adaptation and Communication Effectiveness:
Applying Intercultural Competencies 155
8 Adapting to Culture 156
9 Intercultural Communication Competencies Associated with
Intercultural Effectiveness 172
10 Intercultural Communication and Conflict 187
Part Five Sources of Social Influence on Intercultural
Communication 207
11 Social Influence of Network Cultures and Information
Flow 208
12 Media as a Source of Influence on Intercultural
Communication 236
13 Intercultural Communication, Innovation, and Creating
Planned Change 248
Appendix
Self-Report Assessment Applied to Intercultural
Communication 264
Glossary 273
Index 283
