Unit 1 Basic Knowledge of Business Writing
Unit 2 Fax and Email
Unit 3 EstabLishing Business Relations
Unit 4 Credit Inquiry
Unit 5 Sates Promotion
Unit 6 Inquiry
Unit 7 Offer and Proforma Invoice
Unit 8 Counter Offer
Unit 9 Orders，Acceptance and Confi rmation
Unit 10 Sales Contract
Unit 11 Letter of Credit
Unit 12 Shipment and Packing
Unit 13 Jnsu rance
Unit 14 Complaint，Claim and Settlement
Appendix Answer key
