Chapter 1 Understanding Cultural Differences
Chapter 2 Basic Cultural Types
Chapter 3 The Impact of Culture
Chapter 4 The Globalization of Business
Chapter 5 Customs, Etiquette and Protocol
Chapter 6 Communicating across Cultures
Chapter 7 Non-Verbal Communication
Chapter 8 Written Communication
Chapter 9 Cultural Landmines for Women
Chapter 10 Gift Giving
Chapter 11 Humor across Cultures
Chapter 12. Cross-Cultural Meetings
Chapter 13 Cross-Cultural Negotiation
Chapter 14 Corporate Culture
Chapter 15 Corporate Ethics
Chapter 16 The Cross-Cultural Team
Chapter 17 Cross-Cultural Marketing
Chapter 18 Cross-Cultural Consultants
Key
Glossary
