INTRODUCTION
UNIT 1 The Basic Speech
The psychology of public speaking
Starting out
The basic parts of a speech
UNIT 2 The Audience
READing your audience
Keeping audience attention
Latitudes of acceptance
Signposting
UNIT 3 Drafting and Writing Your Speech
Preparing your speech ?the drafting process
Effective language
The grammar and vocabulary of speeches and presentations
Transferring your speech to "cue" cards
UNIT 4 Delivering a Speech
You can do it!
Body language and appropriate gestures
How you say it ?basic techniques
UNIT 5 Presentations
The informative presentation ?academic presentations
The persuasive presentation ?business presentations
The persuasive presentation ?sales presentations
UNIT 6 Professional Discussions ?Meetings
The business meeting format
Making sure you understand what you hear
Letting others speak
Personal communication strategies
UNIT 7 English Conversation
Introduction
Essentials of good conversation
Making "small talk"
"Big talk" ?discussions about larger topics
UNIT 8 Interviews
Introduction
Communicating effectively
Making an impression
Factors to consider in evaluating a job offer
Appendix Transcripts of model speeches and model answers to activities
