跨文化间的交流/外教社跨文化交际丛书

Leo Thayer(1979)曾说过：“我们今天所面临的(人类沟通问题)与两个 世纪前孔子所思考的问题没有本质上的不同”；只有“完全彻底了解沟通现 象”之后才能找到解决冲突的方法。为此，跨文化交际学学者和研究者们一 直在不懈努力，期望能更充分地解析交际的复杂过程。本书作者Stella Tin9—Toomey就是涉足此领域较早的学者之一，她长期不懈的努力使人们对 多个跨文化交际问题的了解更加全面深入，特别是在研究种族／民族认同、 跨文化冲突管理、文化认同和跨文化“面子观”等方面，她发展的理论获得 了广泛赞誉。 《文化间的交流))正是融合了Tin9—Toomey多年的教学研究成果和实地 调查经验的一本基础读物。作者在前言中指出本书有五大特点：1、全书由 统一主题——“留心(Mindfulness)”概念贯穿；2、介绍了一个涵盖知识、 动机和技巧等多方面内容的理论诠释模型；3、从第三章到第十章，每章结 尾处都提供了简单可行的建议，指导读者如何将所学知识和技巧应用在实际 的跨文化交际中；4、本书多个章节采用图示或表格处理关键概念和理论， 易于读者理解概念间的相互关系，形成视觉记忆；5、本书采用的是跨学科 的视角。在林林总总的跨文化入门著作中，本书围绕一个核心概念、两条理 论主线组织信息的方式，以及注重理论联系实际的写作指导思想，可谓独具 特色。

I. CONCEPTUAL FOUNDATIONS 1. Intercultural Communication: An Introduction Why Study Intercultural Communication? 　Global Diversity Trends 　Domestic Diversity Trends 　Interpersonal Learning Opportunities 　　What Is Intercultural Communication? Conceptualization of Culture Conceptualization of Intercultural Communication 　Intercultural Communication: Five Core Assumptions 2.Mindful Intercultural Communication: 　An Identity Negotiation Perspective 　The Identity Negotiation Perspective The Theoretical Background Primary Identity Domains Situational Identities Summary 　The Identity Negotiation Theory Core Theoretical Assumptions Assumptions 1-4 Assumptions 5 and 6 Assumption 7 Assumption 8 　Mindful Intercultural Communication Threefold Outcomes of Mindful Intercultural Communication Mindful Intercultural Communication: Criteria and Components II. THE INTERCULTURAL COMMUNICATION PROCESS: DISSIMILAR ASSUMPTIONS 　3. Value Orientations and Intercultural Encounters 　　Classical Value Orientations 　 Basic Assumptions 　 People-Nature Value Orientation 　 Temporal Orientation 　 Human Nature Orientation 　 Activity Orientation 　 Relational Orientation 　　Cross-Cultural Organizational Value Dimensions 　 Individualism-Collectivism: The Core Dimension 　 The Power Distance Dimension 　 The Uncertainty Avoidance Dimension 　 The Masculinity and Femininity Dimension 　 The Confucian Dynamism Dimension 　 Loose and Tight Social Structures 　　Values, Self-Conception Consequences, and Interaction 　 Independent and Interdependent Self-Construal 　 Personal and Collective Self-Esteem 　 Universalistic-Based versus　Particularistic-Based Interaction 　 Summary 　　 Recommendations 　 4. Mindful Intercultural Verbal Communication 　　　Human Language: A Coherent System 　 Arbitrariness 　 Multilayered Rules 　 Speech Community 　　Languages across Cultures: Diverse Functions 　 The Group Identity Function 　 The Perceptual Filtering Function 　 The Cognitive Reasoning Function 　 The Status and Intimacy Function 　 The Creativity Function 　　Cross-Cultural Verbal Communication Styles 　 Low-Context and High-Context Communication 　 Direct and Indirect Verbal Interaction Styles 　 Person-Oriented and Status-Oriented Verbal Styles 　 Self-Enhancement and Self-Effacement Verbal Styles 　 Beliefs Expressed in Talk and Silence 　　Recommendations 5. Mindful Intercultural Nonverbal Communication Nonverbal Communication: Specific Functions and Patterns Reflecting and Managing Identities Expressing Emotions and Attitudes Conversational Management Impression Formation and Attraction Space and Time across Cultures Interpersonal Spatial Boundary Regulation Environmental Boundary Regulation Temporal Regulation Interpersonal Synchrony and Nonverbal Cautions Interpersonal Interactive Synchrony Nonverbal Cautions Recommendations III. BOUNDARY REGULATION AND INTERGROUP- INTERPERSONAL RELATIONSHIP DEVELOPMENTS 6. Identity Contact and Intergroup Encounters Social Identity Theory and Its Associated Constructs: A Boundary-Regulation Approach Social Identity Theory Social Categorization Social Comparison Intergroup Attribution: A Sense-Making Process Attribution Theory Intergroup Attribution Theory Mindsets: Affective and Cognitive Filters Intergroup Perception Ethnocentrism and Communication Stereotypes and Communication Prejudice and Communication Reduction of Prejudice and Discrimination Recommendations 7. Intercultural Personal Relationship Development: Identity- and Relational-Based Themes Personal Relationship Developments: Membership and Contextual Conditions Cultural and Ethnic Membership Values Gender Expectations and Norms Individual Personality Attributes Situational Contact Conditions Four Identity- and Relational-Based Themes The Identity Vulnerability and Security Theme The Identity Autonomy and Connection Theme The Relational Dissimilarity and Similarity Theme The Relational Openness and Closedness Theme Summary Recommendations 8. Constructive Intercultural Conflict Management Intercultural Conflict: Definitional Characteristics Conflict Goal Issues Conflict-Related Characteristics Contributing Factors Affecting Intercultural Conflict A Cultural Variability Perspective Cultural-Based Conflict: Different Lenses Intercultural Conflict Management Skills Operational Skills Needed for Constructive Conflict Management Collaborative Dialogue and Communication Adaptability Recommendations 227 IV. IDENTITY TRANSFORMATION AND TRANSCULTURAL COMPETENCIES 9. Identity Change and Intercultural Adaptation Intercultural Adaptation: Antecedent Factors Systems-Level Factors Individual-Level Factors Interpersonal-Level Factors Intercultural Adaptation: The Identity Change Process Managing the Culture Shock Process Sojourners' Adjustment Models Minority and Immigrants' Identity Change Models Intercultural Adaptation: Effective Outcomes Systems-Level and Interpersonal-Level Outcomes Personal Identity Change Outcomes Recommendations 10. Transcultural Communication Competence Criteria of Transcultural Communication Competence The Appropriateness Criterion The Effectiveness Criterion The Satisfaction Criterion Components of Transcultural Communication Competence The Knowledge Blocks Component The Mindfulness Component The Communication Skills Component From Intercultural to Transcultural Ethics Ethical Absolutism versus Ethical Relativism Moral Exclusion versus Moral Inclusion Final Recommendations References Index