Unit 1 Getting started
Unit 2 Making arrangements
Unit 3 Starting to write letters
Unit 4 Describing a company
Unit 5 Making enquiries and offers
Unit 6 Placing and acknowledging orders
Unit 7 Preparing for meetings
Unit 8 Giving a presentation
Unit 9 Making and adjusting complaints
Unit 10 Dealing with delays in payment
Unit 11 Attending a trade fair
Unit 12 Applying for a job
Test yourself further
Photocopiables
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
Unit 8
Unit 9
Unit 10
Unit 11
Unit 12
