Unit 1 Getting to know a company
Unit 2 Intheoffice
Situation 1
Unit 3 Marketing and advertising
Unit 4 PIacing an order on the telephone
Situation 2
Unit 5 A tradefair and anorder
Unit 6 Customer care
Situation 3
Unit 7 Business traveI
Unit 8 Presentations
Situation 4
Unit 9 Logistics
Unit 10 Applying forajob
Situation 5
Appendix
Test yourself further
Incoterms 2010
Useful phrases
Transcripts
Unit word list
Alphabetical word list
Basic business vocabulary
Common irregular verbs
