Unit 1 Job Market
Job Interview -- Preparation Makes the Difference
Sell Yourself -- Being Smart with Your Answers
Unit 2 Career
The New Trouble on the Line
Those "Gap Years" Aren't Just for Students
Unit 3 Business Etiquette
American Manners, Etiquette and Protocol
Off to Singapore
Unit 4 Corporate Culture
The Organizational Culture That Exists Within Google
Disney's Organizational Behavior Concepts
Unit 5 Star Companies
How Apple Does It
Who's Driving Twitter's Popularity?
Unit 6 Successful Entrepreneurs
The Meaning of Bill Gates
Secrets of Self-Made Millionaires
Unit 7 Retailing
Retail Store Design -- Part Art and Part Science
Shoppers Willing to Pay More for Products They Can Touch
Unit 8 Pricing
Pricing for Profits and Growth
Product Downsizing Cheats Consumers
Unit 9 Customers
Good Customer, Bad Customer?
The Importance of Good Customers
Unit 10 Brands
Best Global Brands
Brand Awareness
Unit 11 Service Industry
Dubai's Seven-star Hotel
The Elements of a Great Shopping Experience
Unit 12 Industry Trends
Going Global
It's Time to Create Your Own Economy
Appendix
Glossary