Unit 1 Job Application
Task One Job Application Letter
Task Two Resume
Unit 2 External Correspondence
Task One Section Ⅰ Letters of Invitation
Section Ⅱ Accept/Decline an Invitation
Task Two Congratulation Letters
Task Three Thank-You Letters
Task Four Apology Letters
Unit 3 Internal Communication
Task One Notices
Task Two Memos
Task Three Business Reports
Task Four Meeting Minutes
Unit 4 Conference and Exhibition Writings
Task One Company Profile
Task Two Product Presentation
Task Three Letter of Establishing Business Relations
Unit 5 Business Contact
Task One Enquiries and Offers
Task Two Counter-Offers and Re-Counter-Offers
Task Three Order
Task Four Business Contract
Unit 6 Contract Execution
Task One Payment
Task Two Shipment
Task Three Insurance
Task Four Complaints， Claims & Adjustments Section Ⅰ Complaints and Claims
Section Ⅱ Adjustment Letter
Appendix Ⅰ Guide to Certificates
Appendix Ⅱ Key to Exercises
