Preface to Revised Edition
How This Book Was Written—And Why
Nine Suggestions on How to Get the Most out of This Book
PART ONE
1 "If You Want to Gather Honey，Don't Kick Over the Beehive"
2 The Big Secret of Dealing with People
3 "He Who Can Do This Has the Whole Worid with Him.
He Who Cannot Walks a Lonely Way"
PART TWO
1 Do This and You'II Be Welcome Anywhere
2 A Simple Way to Make a Good First Impression
3 If You Don't Do This，You Are Headed for Trouble
4 An Easy Way to Become a Good Conversationalist
5 How to Interest People
6 How to Make People Lrke You Instantly
PART THREE
1 You Can't Win an Argument
2 A Sure Way of Making Enemies—And How to Avoid It
3 If You're Wrong，Admit It
4 A Drop of Honey
5 The Secret of Socrates
6 The Safety Valve in Handling Complaints
7 How to Get Cooperation
8 A Formula That Will Work Wonders for You
9 What Everybody Wants
10 An Appeal That Everybody Likes
11 The Movies Do lt.TV Does lt.Why Don't You Do It？
12 When Nothing Else Works，Try This
PART FOUR
1 If You Must Find Fault，This Is the Way to Begin
2 How to Criticize—And Not Be Hated for It
3 Talk About Your Own Mistakes First
4 No One Likes to Take Orders
5 Let the Other Person Save Face
6 How to Spur People on to Success
7 Give a Dog a Good Name
8 Make the Fault Seem Easy to Correct
9 Making People Glad to Do What You Want
