Contents
Unit 1 Globalization
Text A Outsourcing Innovation
Text B Building Your Company’s Capabilities Through Global Expansion
Unit 2 Cross-cultural Communication in Business
Text A Cultural Intelligence
Text B The Concept of Framing in Cross-cultural Communication
Unit 3 Competition
Text A Competing in the Age of Omnichannel Retailing
Text B (Still) Made in Japan
Unit 4 E-merce
Text A What Matters Most in Inter Retailing
Text B Amazon’s Wholesale Slaughter
Unit 5 Trade
Text A From Singapore to the World
Text B One-Stop Solution
Unit 6 Financial Institutions
Text A Introduction: Types of Financial Institutions and Their Roles
Text B The IMF and the World Bank: How Do They Differ?
Unit 7 Emerging Markets
Text A Mobilizing for Growth in Emerging Markets
Unit 7 Emerging Markets
Text A Mobilizing for Growth in Emerging Markets
Text B How Emerging Giants Can Take on the World
Unit 8 Starting a Business
Text A Are You Ready for Your Own Business
Text B Business Plan
Unit 9 Corporate Missions and Organizational Culture
Text A P&G:New and Improved--How A.G.Lafley Is RevolutiOnizing a Bastion of Corporate Conservatism
Text B The BOSS on the Sidelines—HOW Directors and Auditors Are Asserting Their Power
Unit 10 Corporate Governance
Text A Three Rules for Making a Company Truly Great
Text B Corporate Governance 2.0
Unit 11 Customer Selection and Customer Relationships
Text A How to Identify the Best Customers for Your Business
Text B Unlock the Mysteries of Your Customer Relationships
Unit 12 Customer Services
Text A To Keep Your Customers.Keep It Simple
Text B Every Employee.Every Interaction.Every Day
Unit 13 Corporations and Modern Technomogy
Text A Innovation Lessons from 3-D Printing
Text B Finding Value in the Information Explosion
Unit 14 Brand and Branding
Text A Burberry’S CEO on Turning an Aging British Icon into a Global Luxury Brand
Text B Kering’S CEO on Finding the Elusive Formula for Growing Acquired Brands