PART ONE INTRODUCTION
PART TWO WRITINGS AT THE WORK PLACE
Unit 1 Inquiry Letters
Unit 2 Complaint and Adjustment Letters
Unit 3 Meeting Notices
Unit 4 Application Letters
Unit 5 Memos
Unit 6 Meeting Minutes
Unit 7 Agreements and Contracts
Unit 8 Describing Graphics
Unit 9 Oral Presentations
PART THREE SMART SENTENCE SKILLS
Unit 1 Writing Polite Sentences
Unit 2 Writing about Good News and Bad News
Unit 3 Writing Formal and Informal Sentences
Unit 4 Expressing Certainty and Uncertainty
Unit 5 Sentences with Legal Terms
Unit 6 Comparison and Contrast
Unit 7 Describing Graphic Data
Unit 8 Expressing Cause and Effect
Appendix
