Introduction
UNIT 1 The Basic Speech
The psychology of public speaking
The basic parts of a speech
UNIT 2 The Audience
READing your audience
Keeping audience attention
Latitudes of acceptance
Signposting
UNIT 3 Drafting and Writing Your Speech
Preparing your speech – the drafting process
Effective language
The grammar and vocabulary of speeches and presentations 41
Transferring your speech to "cue" cards
UNIT 4 Delivering a Speech
You can do it!
Body language and appropriate gestures
How you say it – basic techniques
UNIT 5 Presentations
The informative presentation – academic presentations
The persuasive presentation – business presentations
The persuasive presentation – sales presentations
UNIT 6 Professional Discussions – Meetings
The business meeting format
Making sure you understand what you hear
Letting others speak
Personal communication strategies
English Conversation
UNIT 7 Introduction
Essentials of good conversation
Making "small talk"
"Big talk" – discussions about larger topics
UNIT 8 Interviews
Introduction
Communicating effectively
Making an impression
Factors to consider in evaluating a job offer
Appendix
Transcripts of model speeches and model answers to activities