实用空乘英语教程

本教材为英语专业（空乘方向）和空乘专业学生 以及从事机场空乘工作的专业人士提供空乘英语专业知 识、提升空乘服务人员的英语运用能力，拓宽工作机遇 ，更好地为外宾提供优质服务。教材共有16个单元，分 空乘英语和地勤英语。空乘英语包涵迎宾和座位安排、 飞行前安全检查、空中服务、饮食服务、免税品和娱乐 、紧急事务、降落前后、飞行广播等常用话题；地勤英 语包括信息咨询、票务服务、值机服务、行李服务、飞 机延误、转机和过境、贵宾服务、机场广播等内容。教 材还提供实景会话、语音训练小贴士和跨文化交际知识 ，附专业音频，读者可扫描二维码获取。

Part One Oral English for Cabin Crew Unit 1 Welcoming Aboard and Seat Arrangement Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 2 Pre-flight Cabin Check Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 3 In-flight Service Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 4 Meal and Beverage Services Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 5 Duty-Free Sales and Entertainment Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 6 Emergency Procedures Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 7 Before and After Landing Basic Terms Language Focus Situational Dialogues Exercises Further Learning Unit 8 In-flight Announcement Basic Terms Language Focus Announcements Exercises Further Learning Part Two Oral English for Ground Crew