Figures & Tables
Abbreviations & Acronyms
Preface
Acknowledgements
1 Introduction to the Contemporary Tourism
Learning objectives
Introduction
Definition of tourism
Travel, tourists & tourism
Tourism as a field of study
A snapshot of contemporary tourism
Conclusion
Key terms
Exercises
Further reading
References
2 The Tourism Industry
Learning objectives
Introduction
Tourist attractions
Accommodation
Tourism intermediaries
Transportation
The public sector
Conclusion
Key terms
Exercises
Further reading
References
3 The Tourism Management
Learning objectives
Introduction
The ABC of tourism management
Marketing management
Operational management
Service delivery management
Tourism management & innovation
Conclusion
Key terms
Exercises
Further reading
References
4 The Economic Impact of Tourism
Learning objectives
Introduction
What is tourism's economic impact
The analysis of tourism's economic impact
The economic benefits
The economic costs
Conclusion