Chapter 1 An Overview of Online Supportive Communication
1.1 Defining Online Supportive Communication
1.2 Advantages of Online Supportive Communication
1.3 Theoretical and Pragmatic Implications
1.4 Extant Literature on Online Supportive Communication
1.5 Limitation of Extant Literature
1.6 Theoretical Frameworks on Online Supportive Communication
1.6.1 Hyperpersonal Model
1.6.2 Social Presence
1.6.3 Optimal Matching Theory
1.6.4 Dual Process Models
1.7 A Masspersonal Model of Online Supportive Communication
References
Chapter 2 Other-Generated Comments and Online Support Provision
2.1 Quality of Support Messages: Person-Centeredness
2.1.1 Emotion-Focused Supportiveness
2.1.2 Action-Focused Supportiveness
2.1.3 Politeness
2.2 Online Comments and Perceived Supportiveness in Public Opinion
2.3 Online Comments and Impression Formatiol
2.4 Support-Seeker's Reply
2.5 Hypotheses Testing with an Experiment
2.5.1 Participants
2.5.2 Design
2.5.3 Procedure
2.5.4 Measures
2.6 Results
2.7 Discussion
Notes
References
Chapter 3 Revisiting the Impact of Others' Comments and Support-Seeker's Response on Support Provision in Online Forums
3.1 Others' Comments and Support Message
3.2 Appreciation Expression in Support-Seeker's Reply
3.3 Additional Reasoning in Support-Seeker's Reply
3.4 Examining Others' Comments and Support-Seeker's Response with an Experiment
3.4.1 Participants
3.4.2 Design
3.4.3 Procedure
3.4.4 Measures
3.5 Results
3.6 Discussion
3.7 Conclusion
Note
References
Chapter 4 Supportive Communication on Social Networking Sites:The Impact of Post Valence and Relational Closeness on Support Provision
4.1 Posting Patterns and Social Support
4.2 Relational Closeness and Social Support
4.3 Pilot Study: Exploring the Use of SNSs for Supportive Exchange
4.4 The Main Study: An Experiment on Support Seeking and Provision on SNSs
4.4.1 Participants
