Project 1 Establishment of Business Relations
Task 1 Sending Letter of Establishing Business Relation
Task 2 Replying to the Letter
Task 3 Investigating the Customer's Credit
Project 2 Enquiry
Task 1 Collecting Enquiry Information
Task 2 Sending Enquiry Letter
Project 3 Offer
Task 1 Collecting Information from the Received Offer Letter
Task 2 Making an Offer
Task 3 Making a Voluntary Offer
Project 4 Counter-offer
Task 1 Collecting Information from the Received Counter-offer Letter
Task 2 Replying to the Received Counter-offer Letter
Project 5 Business Contracts and Orders
Task 1 Accepting Offers
Task 2 Signing a Contract
Task 3 Accepting or Rejecting the Repeat Order.
Project 6 Insurance
Task 1 Collecting Insurance Information
Task 2 Covering Insurance.
Project 7 Shipment
Task 1 Urging Shipment
Task 2 Amending Shipment Terms
Task 3 Sending Shipping Advice
Project 8 Payment
Task 1 Discussing Payment Terms
Task 2 Amending Payment Terms
Task 3 Payment by L/C
Project 9 Claims and Settlement
Task 1 Lodging a Claim.
Task 2 Settling Claims.
附录
参考文献