CONTENTS 目 录
Part 1 Preparation before Departure
行前知识储备
Main Job Responsibilities 领队工作职责
Unit 01 Numbers 数字
Unit 02 Units 单位
Unit
Time, Dates, Days, Months and Years
时间、日期、星期、月份和年份
Unit 04 Directions 方向/方位
Unit 05 Weather and Temperatures 天气与温度
Unit
Continents and the World’s Hot Tourist Destinations and Cities
大洲与世界主要旅游目的地和城市
Unit 07 Passports and Visas 护照与签证
Unit 08 Currencies and Exchange Rates 货币及兑换汇率
Unit 09 Telephone Calls 打电话
Unit 10 Emails 电子邮件
Part 2 At the Airport
在机场
Main Job Responsibilities 领队工作职责
Technical Terms 专业词汇储备
Unit 11 Check-in at the Airport 机场登机手续办理
1
At the Information Desk在信息服务台
2. At the Check-in Desk 在值机办票柜台
3. Transit过境
4. Transfer转机
5. Airport Announcements 机场广播
6. Shopping at the Airport机场购物
Unit 12 Immigration and Emigration 办理出入境手续
1. Immigration/Passport Check查验入境证照/护照
2. Luggage Claim提取行李
3. Customs Clearance通过海关
4. Security Check安检
5. Emigration Formalities出境手续
6. Tax Refund退税
Unit 13 Handling Special Situations 特殊情况处理
1. Delayed Flights航班延误
2. Missing the Connecting Flight错过中转航班
3. Flight Standby办理候补座位
4. Lost Luggage行李遗失
5. Damaged Luggage行李损坏
6. Lost Boarding Pass登机牌丢失
Appendix 附录
1. Examples of Boarding Passes登机牌示例
2. Codes of World’s Major Airlines世界主要国家和地区航空公司代码
3. Airport Signs机场指示牌
4. Examples of Arrival and Departure Cards出入境卡示例
5. Examples of Application Forms for Visa on Arrival落地签证申请表示例