酒店英语实训活页教程(实训导向型旅游外语教材)(精)

本教程按照任务式教学模式，根据酒店各部门的基本 服务流程，设计了12个项目单元。每个项目设计了六个活 动，涵盖岗位认知、服务技能、语言知识、基本技能实训 、技能提升、反馈与总结。各个项目既注重语言的听说技 能，又注重酒店服务技能的实训（实训以典型任务为主， 又涉及有非典型任务）。

Project 1 Room Reservation客房预订 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 2 Bell Service行李服务 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 3 Check-in入住登记 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 4 Switchboard总　机 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 5 Chamber Service客房清洁服务 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 6 Laundry Service洗衣服务 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 7 Room Service客房送餐服务 Activity 1 Get to Know the Post岗位认知 Activity 2 Equip Yourself with the Serving Skills技能学习 Activity 3 Build Your Language语言储备 Activity 4 Train Your Basic Skills技能实训 Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study学习评估 Project 8 Seating the Guests安排客人就座