民航乘务英语会话(第5版全国空中乘务专业规划教材)

本书由13个单元组成，按照乘务人员的工作流程 编写，主要涉及工作环节如下：订票服务、准备起飞 、免税商品、欢迎登机、飞行中的服务、机上特殊服 务、急救、准备降落、抵达、海关与入境检查。每单 元包含的主要模块为：热身练习、情景会话、语言点 、句型、语言操练、练习、背景资料、补充阅读。这 些模块不仅涉及到了详细的工作情景和细节，包含了 乘务服务的专业英语表达，而且包含了英语语言基础 知识；在传授知识的同时，通过语言操练、练习等模 块进行巩固练习。

Unit 1 Booking Service 订票服务 1.1 Flight Tips Staying Hydrated during an Air Travel 飞行途中保持水分 / 1 1.2 Dialogues (1) Something Is Wrong with Booking on 　　 the Website 网上订票遇到问题 / 1 (2) Booking a Nonstop Flight 预订直航班机 / 2 (3) Putting a Passenger on a Waiting List 将乘客列入等候名单 / 3 (4) Booking for a Vegetarian Passenger 为素食者订票 / 3 1.3 Language Points 1.4 Sentence Patterns Greeting 问候 / 5 Offering Help 提供帮助 / 6 Saying Goodbye 告别 / 6 Expressing and Answering Gratitude 表达与回应感激 / 6 1.5 Language Practice 1.6 Backgrounds How to Buy Air Tickets? 如何购买机票 / 8 1.7 Exercises 1.8 Supplementary Reading A Flight Attendant， to Be or Not to Be? 要不要做个空中乘务人员 / 10 Unit 2 Departure (Ⅰ) 准备起飞（一） 2.1 Flight Tips A Smart Way to Deal with Jet Lag 巧妙应对时差 / 12 2.2 Dialogues (1) Arranging Check?鄄in for Unaccompanied Children 为无人陪伴儿童办理登机手续 / 13 (2) Arranging Check?鄄in for a Disabled Person with a Service Dog 为带有伺服犬的残障人士办理登机手 续 / 14 (3) Attending to a Passenger with Lost Property 为丢失物品的乘客提供服务 / 14 (4) Offering Help to Passengers Who Missed Their Flight