秘书英语实务(第2版21世纪高职高专精品教材)/现代秘书系列

本教材针对秘书岗位的需求，结合相应的职业资 格证书考试，由英语教师、专业教师和行业从业人员 共同设计编写，旨在培养学生在实际工作中需要的英 语应用能力，提高他们 将来从事国际商务工作、文 秘工作必备的业务技能。本教材突出实用性，结合秘 书岗位的工作实际，向文秘专业的学生和相关人员提 供必要的专业知识和实际工作场景，使学习者熟悉和 掌握涉外文秘知识及实际操作过程，提高涉外英语的 交际能力。本书共三部分、十八章，每章分为三个相 关场景展开内容。在内容安排上，第一部分侧重听说 ，第二部分侧重阅读，第三部分侧重写作。内容涉及 文秘工作的各个方面，选材新颖，点面结合，内容丰 富，语言规范，实用性强，练习形式丰富多样，引导 学习者进行独立、全面的思考。 在此次修订中，除了 替换一些材料、修改上一版的错误外，侧重改编了涉 外秘书(国家职业资格四级)英语考试模拟试卷中的题 目，使题目内容和形式更加完善并与时俱进，从而促 进学生更加明确目前涉外秘书工作实务内容，有利于 学生涉外文秘证书的顺利取得。本书主要供高职高专 文秘专业学生使用，也可供准备参加秘书证书考试的 同等水平的考生以及文秘工作者自学使用。

Part Ⅰ Listening & Speaking for Secretary Chapter One Reception Section 1 At the Office Section 2 At the Airport Section 3 Having Business Dinner Chapter Two Business Communication on the Phone Section 1 Making Appointments Section 2 Making Reservations Section 3 Seeking Information Chapter Three Office Automation Section 1 Office Facilities Management Section 2 Office Software Application Section 3 Web-office Chapter Four Management of Business Section 1 Something Urgent Section 2 Letters Processing Section 3 Business Travel Arrangement Chapter Five Conference Arrangement Section 1 Before the Conference Section 2 During the Conference Section 3 Post-conference Chapter Six International Business Negotiation Section 1 Preparing Stage Section 2 Materially Negotiable Stage Section 3 Agreement Concluding & Executing Stage Part Ⅱ Reading for Secretary Chapter One Be a Qualified Secretary Section 1 Cultural Awareness Section 2 How to Be a Qualified Secretary Section 3 What Should a Secretary Do in the Office Chapter Two Reception Section 1 Cultural Awareness Section 2 What Makes a Secretary a Good Receptionist Section 3 Business Dinner Etiquette Chapter Three Secretarial English for Telephone Use Section 1 Cultural Awareness Section 2 Phone Call Etiquette Section 3 Telephone Communication Skills Chapter Four Office Automation Section 1 Cultural Awareness Section 2 Knowing Office Automation Section 3 Suggestions on Electronic Filing Chapter Five Conference Arrangement Section 1 Cultural Awareness Section 2 Meeting Arrangement Section 3 Cross-cultural Negotiation Meeting Chapter Six International Business Negotiation Section 1 Cultural Awareness Section 2 Overview of International Business Negotiation Section 3 What Should a Secretary Do for Business Negotiation Part Ⅲ Writing for Secretary Chapter One Office Documents Section 1 Announcement Section 2 Memos Section 3 Meeting Minutes Chapter Two Ceremonial Documents Section 1 Letters of Thanks Section 2 Letters of Apologies Section 3 Letters of Congratulations Chapter Three SociaI Documents （Ⅰ） Section 1 Letters of lnquiry Section 2 Letters of Request Section 3 Letters of Complaint Chapter Four SociaI Documents （Ⅱ） Section l Letters of Recommendation Section 2 Letters of lnvitation Section 3 Letters of Job Application Chapter Five Human Resources Documents Section2 Internal Transfer Section 3 Termination of Employment Section l Establishing Business Relations Section 2 Inquiries， Offers & Counter-offers Section 3 0rders & Contracts Appendix Appendix Ⅰ 国家秘书职业资格英语考试简介 Appendix Ⅱ 涉外秘书英语考试模拟试题及参考答案 参考文献