Chapter One Basic Knowledge of Business Letter Writing
Section One Introduction of Business Letter Writing
Section Two Layout of a Business Letter
Section Three Structure of Business Letter
Section Four Addressing Envelopes
Section Five Good Writing Principles
Section Six Some Rules of Good Writing
Section Seven Useful Words & Expressions
Section Eight Useful Sentences
Section Nine Exercises
Chapter Two Establishing Business Relations
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Three Enquiries
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Four Offers and Quotations
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Five Counter-offers
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Six Conclusion of Business
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Seven Terms of Payment
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Eight Establishment of L/C and Amendment
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words & Expressions