餐饮英语(附光盘全国职业技能英语系列教材)

赵丽主编的这本《餐饮英语》按照高等职业教育 英语教学的性质和目标要求，以餐饮行业岗位为背景 ，围绕餐饮服务工作任务设计教学内容，具有鲜明的 针对性。本教材内容全面、新颖独特、实用性强，情 景设置与餐饮服务人员的实际工作密切相关，涵盖了 餐饮服务的各个环节，突出了餐饮行业的实际操作的 特点。本教材遵循功能语言学的教学原理，采用任务 型教学模式，注重语言技能与职业知识技能的整合， 加大了语言的输出量，体现了“在做中学”的教学理 念。本教材适用于餐饮管理专业学生、英语专业学生 及有意于从事餐饮行业工作的有识之士。

Unit 1 Making and Accepting a Reservation Part A Making and Accepting a Reservation Part B Offering an Alternative to the Guests When Their Needs Are Not AvailablI Unit 2 Receiving the Guests Part A Receiving the Guests with the Reservation Part B Receiving the Guests without the Resenration Unit 3 Ordering Food and Taking orders Ⅰ Part A Asking and Explaining Dishes Part B Recommending Dishes Unit 4 Ordering Food and Taking Orders Ⅱ Part A Asking What the Guest Prefers Part B Room Service Unit 5 Ordering DemeM Part A Asking and Telling If Dessert Is Wanted Ⅰ Part B Asking and Telling If Dessert Is Wanted Ⅱ Unit 6 Paying the Bill Part A Asking for the Bill and Ways of Payin9 Part B Explaining the Charge and Handling Mistakes on the Bill Unit 7 Bar Service Ⅰ Part A Asking What the Guest Wants to Drink Part B Telling What Is Wanted Unit 8 Bar service Ⅱ Part A Asking before Serving and Serving the Guest Part B Asking How Much Is Owed and Saying Goodbye Unit 9 Handling Complaints Ⅰ Part A Complaining about Drinks Part B Complaining about Meat and Food Unit 10 Handling Complaints Ⅱ Part A Complaining about Service Part B Showing the Way of Dealing with Complaints Vocabulary Key to Exercises Tapescript 附录 参考文献