Chapter 1 An Introduction to Property Management
1.1 Dialogue
1.1.1 An Introduction to Property Management
1.1.2 Property Management of Different Types
1.1.3 An Introduction to the Property Management Company
Exercises
1.2 Writing Skill：How to Interview
1.2.1 Application letter(求职信)
1.2.2 Resume(简历)
Exercises
1.3 Related Information
1.3.1 Reading
1.3.2 Read 8Leam
1.3.3 English Proverbs(英语谚语)
1.3.4 Have Fun
Chapter 2 Receptions
2.1 Dialogue
2.1.1 Hello.This is Your Property Manager Speaking
2.1.2 Receptionists Responsibility
Exercises
2.2 Writing Skill：Business Cards
Exercises
2.3 Related Information
2.3.1 Reading
2.3.2 Read&Learn
2.3.3 English Idioms(英语习语)
2.3.4 Have Fun
Chapter 3 Rent／Sell an Apartment
3.1 Dialogue
3.1.1 An Apartment for Sale
3.1.2 An Apartment for Rent
Exercises
3.2 Writing Skill：Housing Leasing Contracts
Exercises
3.3 Related Information
3.3.1 Reading
3.3.2 Read 8L Leam
3.3.3 English Idioms(英语习语)
3.3.4 Have Fun
Chapter 4 Moving into the New House and Decoration Management
4.1 Dialogue
4.1.1 Moved into the New House
4.1.2 Decoration Management
Exercises
4.2 Writing Skill：the letter of Apartment Accepting
Exercises
4.3 Related Information
4.3.1 Reading
4.3.2 Read 8L Leam
4.3.3 English Idioms(英语习语)
4.3.4 Have Fun
Chapter 5 Custom Management
5.1 Dialogue
5.1.1 Thank You for Your Help
5.1.2 The Lost Key
Exercises
5.2 Writing Skill：Thank-you and Apology
5.2.1 Thank-you letter(感谢信)
5.2.2 Apology letter(道歉信)
Exercises
5.3 Related Information
5.3.1 Reading
5.3.2 Read 8L Learn
5.3.3 English Proverbs(英语谚语)
5.3.4 Have Fun
Chapter 6 Security Management
6.1 Dialogue
6.1.1 Safeguard Service
6.1.2 Fire Control Management
6.1.3 Parking Management
Exercises
6.2 Writing Skill：Notice
Exercises
6.3 Related Information
6.3.1 Reading
6.3.2 Read 8L Leam
6.3.3 English Idioms(英语习语)
6.3.4 Have Fun
Chapter 7 Environment Management
7.1 Dialogue
7.1.1 Pet Control
7.1.2 Garbage Clean-up
7.1.3 Pruning the Trees
7.1.4 Dont Play on the Lawn
Exercises
7.2 Writing Skill：Bulletin Board
Exercises
7.3 Related Information
7.3.1 Reading
7.3.2 Read&Learn
7.3.3 English Proverbs(英语谚语)
7.3.4 Have Fun
Chapter 8 Charges and Fees Management
8.1 Dialogue
8.1.1 Property Management Fee
8.1.2 Parking Fee
8.1.3 How to collect property management fee
Exercises
8.2 Writing Skill：Receipt
Exercises
8.3 Related Information
8.3.1 Reading
8.3.2 Read 8L Leam
8.3.3 English Proverbs(英语谚语)
8.3.4 Have Fun
Chapter 9 Engineering Management
9.1 Dialogue
9.1.1 Building Test
9.1.2 Repairs
Exercises
9.2 Writing Skill：Repairs Notice
Exereises
9.3 Related Information
9.3.1 Reading
9.3.2 Read&Learn
9.3.3 English Poem(英语诗歌)
9.3.4 Have Fun
Chapter 10 Community Culture Management
10.1 Dialogue
10.1.1 Celebration of Mid Autumn Day
10.1.2 Join a Gym Club
Exercises
10.2 Writing Skill：Posters
Exercises
10.3 Related Information
10.3.1 Reading
10.3.2 Readb-Learn
10.3.3 English Idioms(英语习语)
10.3.4 Have Fun(Brain twists)
Key
参考文献
