Module One Corporate Culture企业文化
Skill 1 The History ofAutomobiles汽车历史
Skill 2 Know About Car Logos了解汽车标记
Skill Drills技能训练
Module Two Exhibition Reception展厅接待
Skill 1 Prepare to Sell准备出售
Skill 2 Close to Customers接近客户
Skill Drills技能训练
Module Three Products Introduction产品介绍
Skill 1 Walk-around Presentation六位绕车介绍法
Skill 2 Sales Theme销售主题
Skill Drills技能训练
Module Four Test Drive试乘试驾
Skill Prepare for a Test Drive试驾准备
Skill Drills技能训练
Module Five Price and Telephone Service价格和电话服务
Skill 1 The Best Offer最优价格
Skill 2 Telephone Sales电话销售
Skill Drills技能训练
Module Six Car Loan and Insurance贷款和保险
Skill 1 Car Loan汽车贷款
Skill 2 Insurance保险
Skill Drills技能训练
Module Seven Pick Up the New Car交车
Skill 1 Preparation for Picking Up the New Car交车准备
Skill 2 Call Back回访
Skill 3 Rent Cars车辆租借
Skill Drills技能训练
Module Eight After-sales Service售后服务
Skill 1 Road Rescue道路救援
Skill 2 Maintenance维修
Skill Drills技能训练
Appendix 附录
Appendix Ⅰ Vocabulary词汇表
Appendix Ⅱ Reference Translation参考译文
Appendix Ⅲ Abbreviation缩写
Appendix Ⅳ Cars Sale Contract Sample(BYD AuTo)汽车销售合同范本(比亚迪版)
Reference Document参考文献
