Part I Business Letter-Writing
Theory about Business Letter-Writing
1.Definition of a Letter
2.Concept of a Banking Business Letter
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ModeⅠ Banking Business Letters
1.Letters of Thanks
2.A letter of Reminder
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PartⅡE-commercial Communication
1.Telegram
2.E-mail
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PatrⅢ Dialogues
1.Sending a Telegram
2.Booking Passenger Tickets and a Hotel Room
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附录：部分对话的参考译文
