Unit 1 Introduction to Secretarial Work
Part One Dialogues
Part Two Text A Secretarial Work
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Executive Secretaries
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Company Secretary’s Code of Ethics
参考译文 课文A 秘书工作
课文B 行政秘书
Unit 2 Office Administration
Part One Dialogues
Part Two Text A Office Automation
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Office Administration
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading An Overview to Office
参考译文 课文A 办公自动化
课文B 办公室管理
Unit 3 File Management
Part One Dialogues
Part Two Text A Filing System
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Document Management System
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading File Management Tips for Digital Files
参考译文 课文A 归档系统
课文B 文件管理系统
Unit 4 Daily Reception
Part One Dialogues
Part Two Text A Office Public Relations
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Handling Visitors
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Complaints Handling
参考译文 课文A 办公室公关
课文B 接待访客
Unit 5 Communication
Part One Dialogues
Part Two Text A Telephone Communication
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Telephone Skills
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Handling Difficult Callers
参考译文 课文A 电话沟通
课文B 电话沟通技巧
Unit 6 Business Correspondence
Part One Dialogues
Part Two Text A Business Correspondence
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Business Letters
New Words
Abbreviations
Exercises
Part Four Extended Reading E-mail Etiquette
参考译文 课文A 商务信函
课文B 商务书信
Unit 7 Meetings
Part One Dialogues
Part Two Text A Meetings
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Minutes
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading Importance of Business Meeting and Recording a Business Meeting
参考译文 课文A 会议
课文B 会议记录
Unit 8 Business Trip
Part One Dialogues
Part Two Text A Business Travel Arrangements
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Business Travel Booking
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading The Art and Science of Traveling Light
参考译文 课文A 商务旅行安排
课文B 商务旅行预订
Unit 9 Business Contracts and Negotiation
Part One Dialogues
Part Two Text A Business Contracts
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Business Negotiation
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading Employment Contracts
参考译文 课文A 商务合同
课文B 商务谈判
Unit 10 Business Etiquette
Part One Dialogues
Part Two Text A Business Etiquette
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Business Meal Etiquette
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading Cocktail Party Etiquette
参考译文 课文A 商务礼仪
课文B 商务餐宴礼仪