Unit 1 Business Letter Writing
Unit 2 Invitation and Arrangement of Visits
Unit 3 Establishing Business Relations
Unit 4 Enquiries and Replies
Unit 5 Quotations，Offers and Counter-offers
Unit 6 Sales Promotion
Unit 7 Orders and Their Fulfilment
Unit 8 Payment
Unit 9 Packing
Unit 10 Shipping
Unit 11 Insurance
Unit 12 Claim and Settlement
Unit 13 Agency
Unit 14 Flexible Trade
Unit 15 Contracts and Documents
Unit 16 Commercials
Unit 17 Electronic COrrespondence
Appendices
