Unit 1 Culture and Communication
Unit 2 The Art of Public Speaking
Unit 3 Nervousness in Public Speaking
Unit 4 Becoming an Active Listener
Unit 5 Giving Constructive Feedback
Unit 6 Small Talk;Big Role
Unit 7 Intercultural Competence in Business Presentations
Unit 8 Space and Communication
Unit 9 Time and Culture
Unit 10 Nonverbal Communication in Job Interviews
Unit 11 Managing Interviews in the Workplace
Unit 12 Steps in Cultural Unerstanding
Unit 13 Problems for American Employees in Japanese Companies
Unit 14 Student Evaluation of Teaching
Unit 15 Maslow's Hierarchy of Needs